Privacy Policy
1. Processing of Personal Data
1.1 Data Controller
Barcino EURL is the data controller for personal data collected on the website.
1.2 Data Collected
We may collect: first and last name, email address, delivery and billing address, order history, coffee preferences, browsing data (cookies).
1.3 Purposes of Processing
Data is used for: managing orders and deliveries, customer service and support, sending newsletters and offers (with consent), improving user experience, and browsing statistics.
1.4 Legal Basis for Processing
Processing is based on: performance of the contract (order), consent (newsletter, marketing cookies), and legitimate interest (site improvement).
1.5 Retention Period
Data is kept for up to 3 years after the customer's last activity, or as required by legal tax and accounting obligations.
2. User Rights
In accordance with the GDPR, you have the following rights: access, rectification, erasure, objection, restriction, and data portability. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL). You can exercise your rights or ask any question at: ciao@barcinocafe.fr
3. Cookies
3.1 Use of cookies — The website uses cookies to ensure it functions properly, improve user experience, analyse traffic, and offer tailored content (with consent).
3.2 Types of cookies — Essential cookies (required for the site to work), analytics cookies (audience measurement and performance), personalisation cookies (user preferences), marketing cookies (only with consent).
3.3 Consent — On your first visit, you can accept or decline non-essential cookies.
3.4 Managing cookies — You can change your preferences at any time via your browser or the cookie banner.
4. Data Security
Barcino implements technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.
5. External Links
The website may contain links to third-party sites. Barcino is not responsible for their content.
6. Applicable Law
This privacy policy is governed by French law. In the event of a dispute, the competent courts will be those with jurisdiction over Barcino's registered office.
7. Contact
For any questions: ciao@barcinocafe.fr
